Frequently asked questions

Antiques, mid-century modern pieces, Art Deco, Arts & Crafts and Mission-style furniture, Brutalist and sculptural pieces, fragile decorative items, estate sale finds, Facebook Marketplace purchases, and dealer or antique-store sales.

Quotes are built from transparent, owner-set rules: a base pickup charge, distance, labor, handling for fragile or oversized pieces, and access fees such as stairs. If anything is unusual, the owner reviews your request personally before a price is sent.

Exceptional items, high-value antiques, unusual dimensions, complicated access, or missing details are reviewed by a person so you never receive a guessed price.

No. You can request a quote and a booking without creating an account. You'll get a private link to check your request.

Not yet. A submitted booking holds your chosen window as a request. It becomes confirmed only after we review capacity and any deposit requirement — your tracking page always shows the real status.

Yes. Tell us the seller or estate sale name and any pickup contact, and we'll coordinate the pickup window.

Yes — let us know the number of flights, elevator access, narrow doorways, or long carries so your quote accounts for them.

Online card payments are not enabled yet. When a deposit applies, it is shown on your booking and arranged directly with us — no card details are collected on this site.

Yes. Use the private tracking link from your booking to request a new window or cancel before pickup.

Yes. Out-of-state and long-distance deliveries are always quoted personally so we can plan the route, timing and care your piece needs. Insurance, crating and coverage details are confirmed in writing with your quote.